• How to connect your Timelens® camera to a smartphone

iPhone with USB-C port (iPhone 15 and later)

✅ Necessary:
USB-C to USB-C cable (included)

📂 Steps:
Connect the Timelens® device to the iPhone.

Unlock the iPhone.

Open the Files app.

Tap Timelens or External Drive, then open the DCIM folder.

📌 Photos do not appear in the Photos app automatically.
📌 Don’t forget to enable “USB Accessories” in:
Settings > Face ID / Touch ID & Passcode > USB Accessories


🧪 In case of problem:
Try another data transfer compatible cable

Test on another iPhone or PC to identify the source of the problem


🔗 Apple Help – External Devices

iPhone with Lightning port (iPhone 5 to 14)

✅ Necessary:
USB-C cable included

USB-C to Lightning adapter compatible with data transfer

📂 Steps:
Connect the set to your iPhone.

Unlock the device.

Go to Files > Timelens > DCIM.

📌 Don’t forget to enable “USB Accessories” in:
Settings > Face ID / Touch ID & Passcode > USB Accessories

🧪 If this doesn't work:
Try another certified Lightning data adapter

Try with another cable

Test on another iPhone or computer

🔗 Apple Help – External Devices

Android Smartphone (USB-C)

✅ Necessary:
USB-C to USB-C cable (included)

📂 Steps:
Connect the device to your Android phone.

Unlock the phone.

Open My Files or Files > Timelens > DCIM

📌 Remember to accept the “File Transfer” notification if it appears.

🧪 If not recognized:
Try another compatible data cable

Test on another phone or computer

Computer (PC or Mac)

✅ Necessary:
USB-C cable included

(If needed: USB-C to USB-A adapter)

📂 Steps:
Connect the Timelens® device to the computer.

Open:

Windows: File Explorer > Timelens > DCIM

Mac: Finder > Timelens > DCIM

📌 Files can be transferred, backed up, or edited just like any USB drive.

🧪 If the device does not appear:
Try another port, cable, or computer

  • IMPORTANT – Before contacting customer service

  • - Use a data transfer compatible cable (not a “charge only” cable)
    - Try another cable if possible
    - Test with another phone (iPhone or Android)
    - Try on a computer (PC or Mac)
    - Make sure your device is unlocked and all transfer notifications have been accepted

  • Need help?

  • If the problem persists after these checks, our team is here to help you:

    contact@timelens.fr

    We will respond to you as quickly as possible to support you effectively.